Return Policy

Return Policy

We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, please review our return policy below.

Returns

We accept returns within 7 days of delivery,  which means you have 7 days after receiving your item to request a return.

To be eligible for a return:

  1. The artwork is not damaged and has not been displayed.
  2. Your item must be in the same condition that you received it, unworn or unused, with all labels, markings, or tags
  3. In its original packaging
  4. Need the receipt or proof of purchase.

 

Return Shipping:

You are responsible for shipping costs for returning your item. Shipping costs are non-refundable.

If you are shipping an item over $75, you should consider using a
trackable shipping service or purchasing shipping insurance. We don’t
guarantee that we will receive your returned item.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Contact Us

For any questions about returns, please reach out to us at epgphotography1@gnail.com or 214-668-6557.